Our friends and partners at PowerAlmanac teamed up with CivicPulse to check in with senior-level officials at local government re: new software purchases. They surveyed nearly 1,200 civic leaders and what they found surprised and delighted our team at Localgov.
New software purchases are paying off for municipalities: 75% of officials note that new software has boosted their government’s reliability, productivity, or constituent experience.
Not just in one area: Leaders across all departments—from buildings to finance to public safety—are seeing the benefits.
Training and implementation makes the difference: Leaders report that the success of new software investments hinges on getting staff up to speed—and staying current.
Our team was excited to see the results of this PowerAlmanac/CivicPulse survey. It confirms what we already know and what we’re seeing among our prospects and customers: the right software investments are transformative for local governments. Localgov offers taxpayer constituents the ability to securely and easily file and remit tax payments online. And on-boarding and customer care? Our customer service team personally walks our clients through set-up, ongoing maintenance and support.
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